Big Savings, Low Pricing, Same Easy Process
The City is offering expert help to get you permits, installers, and rebates worth thousands of dollars to install a better water heater.
Save thousands on new equipment
Enjoy savings with the City’s program. Save up to $6,200 by signing up for our full-service program or gain rebates to do it yourself.
Switch that old water heater quickly
With the City of Palo Alto by your side, replacing aging water heaters is a breeze. We handle the permits, contractors, and installation for you.
Improve home safety and family health
New heat pump water heaters run on electricity, not gas. By themselves, they don’t produce any pollution in your garage. Powered by clean energy, they also eliminate greenhouse gasses in our community. Spare the air everywhere.

Get free advice on renovating your home
Upgrading an accessory dwelling unit (ADU) or renovating your home? Get the expert advice and qualified installers you need to work swiftly through the project. What’s more, help ensure the permit you need comes through at the right time.
Make your smart home even smarter
Heat pump water heaters in our program automatically detect water leaks. Get alerts directly on your phone. You can even schedule your water to be preheated when solar power is abundant and City utility rates will be lower.
Understand how it all works for you
Rather than burn gas to generate heat directly, heat pump water heaters use electricity to move heat from one place to another. They actually create two to three times as much heat for the energy put in as a classic water heater. Call us to learn more.